FAQs

Frequently Asked Questions (FAQ)

1. What types of animals do you sell at Safari Exotics?

We offer a wide variety of pets, exotic mammals. Our selection ranges from familiar pets like Hedge Hog and fish to more unique animals like chameleons and sugar gliders.

2. How do I know which pet is right for me?

Choosing the right pet depends on your lifestyle, available space, and personal preferences. Our knowledgeable staff can help you determine which type of pet will best suit your home and provide detailed information about the care requirements for each animal.

3. Are your animals healthy and well-cared for?

Yes, the health and well-being of our animals are our top priorities. Our experienced team of caretakers and veterinarians ensures that each animal receives proper care, nutrition, and medical attention. We also provide ongoing support and advice to new pet owners.

4. Do you provide care information for the pets you sell?

Absolutely. We provide detailed care guides and personalized advice for each type of pet. Whether you need information on habitat setup, feeding, or general care, our team is here to help you every step of the way.

5. Can I visit your store to see the animals before purchasing?

Yes, we encourage you to visit our store to meet the animals in person. This allows you to see their behavior, interact with them, and ensure that you choose a pet that is a good fit for your home and lifestyle.

6. Do you offer any guarantees or health warranties for the animals?

We stand by the health and quality of our animals. We offer health warranties for a specified period after purchase, ensuring that you have peace of mind when bringing a new pet into your home. Details of our warranties can be provided by our staff.

7. Can I order animals online?

Currently, we prioritize in-store visits to ensure that each pet is matched with the right owner. However, for customers who are unable to visit, we offer consultation services to discuss your needs and help you find the perfect pet.

8. How do I transport my new pet home safely?

We provide guidance and supplies for safe transportation of your new pet. Our staff will help you understand the best practices for transporting different types of animals to ensure their comfort and safety.

9. Do you offer pet supplies and accessories?

Yes, we offer a wide range of pet supplies and accessories, including habitats, food, toys, and health products. Everything you need to care for your new pet can be found at Safari Exotics.

10. What should I do if I have questions or issues after bringing my pet home?

Our support doesn’t end after you leave the store. We are always here to answer any questions or address any concerns you may have. Feel free to contact us via phone, email, or by visiting our store.